Product Expert Engineer (Global)

NOVA Engineering zoekt een Product Expert Engineer (Global) in Leuven


Wat ga je doen? technische job Product Expert Engineer (Global)

  • Provide technical product support to Field Service Engineers (phone, email, office).
  • Provide 3th line support to clients (your territory & beyond).
  • Keep up to date on the latest products and technologies.
  • Attend installations, services and optimizations to follow on developments.
  • Execute trainings for field service engineers in interaction with the Training Team.
  • Work with the R&D team to ensure to get all necessary documentation.
  • Create spare parts recommendations and coordinate larger spare parts packages in corporation with the R&D project team.
  • Develop a solution for discontinued parts and upgrade packages.
  • Cross-link to other departments in terms of new product launches.
  • Give feedback and be the bridge with other departments.
  • Give ideas about improvement possibilities, to increase quality, efficiency, profitability…
  • Follow up critical installations and upgrades to result in a successful project.
  • Be the link to engineering or operations for escalation of recurrent issues and be the project leader until the solution.

Wat verwachten wij van jou? technische job Product Expert Engineer (Global)

  • A Bachelor degree in Electromechanical or Electronic Engineering.
  • 3-5 years’ experience as a Service Engineer (industrial machines) is a must.
  • Solid understanding of mechanical engineering.
  • Working knowledge of basic electrical power circuits and PLC circuits would be an advantage.
  • Knowledge of computer hardware & configurations is considered to be necessary.
  • Experience in belt and optical detection systems is an advantage.
  • Ability to establish and maintain effective working relationships with customers, internal and external associates and management.
  • Excellent communication skills in English, other languages are considered a plus.
  • A valid driver’s license with a good driving record.
  • You are willing to travel (30% of work time will be connected to travel, initially more for training purposes).
  • You like to work both independently and in an international team.
  • You like variety, you adapt yourself easily to different environments and you are eager to learn and evolve.
  • You communicate smoothly and efficiently.
  • You are flexible.
  • You act positively, proactively and customer oriented.
  • You are a team player.

Waar ga je werken?

NOVA Engineering is a partner specialized in project sourcing and recruitment & selection of technical employees and engineers.

Our client is an internationally strong organization. A manufacturer and machine builder with expertise in engineering, sales and service of specialized equipment to optimize production processes and production flow. To strengthen their service department in Flemish-Brabant we're looking for a "Product Expert Engineer (Global)":

Wat kun je van ons verwachten? technische job Product Expert Engineer (Global)

  • An intensive training in the products and technology.
  • A challenging and innovative work environment with pleasant atmosphere and potential for career growth.
  • A competitive salary package with fringe benefits.

Heb je vragen over deze job?

Job #:
Benoit Santermans
NOVA Engineering
Luikersteenweg 167



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