Product Expert (machines)

NOVA Engineering zoekt een Product Expert (machines) in Leuven


Wat ga je doen? technische job Product Expert (machines)

  • Technical product support for Field Service Engineers (phone, email, office).
  • Technical support for clients in territory & beyond.
  • Technical sales support to the Service sales team for machine projects and upgrades.
  • Coordination and follow-up as a Project leader for special machine upgrades or installations.
  • Keep up to date on the latest products/machines, ... 
  • Attend installations, services and optimizations to follow on developments.
  • Execute trainings for Field Service Engineers in interaction with the Technical Trainers.
  • Work with the technical team and engineering to ensure to get sufficient documentation available.
  • Create spare parts recommendations and coordinate larger spare parts packages with the Service sales team for promotion.
  • Develop solution for discontinued parts and upgrade packages in collaboration with the Service sales team.
  • Joint international FAT’s of the corresponding products.
  • Cross link to other departments in terms of new product launches.
  • Give ideas about improvement possibilities (quality, efficiency, profitability).
  • Be the voice of the customer (VOC) towards engineering to ensure all technical issues and needed improvements are captured with a resolution time plan.

Wat verwachten wij van jou? technische job Product Expert (machines)

  • A bachelor degree in Mechanical or Electro-Mechanical Engineering. 
  • 3-5 years experience as a service engineer is a must.
  • Solid understanding of mechanical Engineering. Engineering experience is a plus.
  • Working knowledge of basic electrical power circuits and PLC circuits would be an advantage.
  • Knowledge of computer hardware and configurations is considered a plus.
  • Ability to establish and maintain effective working relationships and communication with customers, internal and external partners, and management.
  • Excellent communication skills in English and other languages (such as Dutch and French) are considered to be a plus.
  • A valid driver’s license with a good driving record.
  • You want to travel (25% of time, initially more for training purposes).

Waar ga je werken?

NOVA Engineering is a partner specialized in project sourcing and recruitment and selection of technical employees and engineers.

Our client is an internationally strong organization. A manufacturer and machine builder with expertise in engineering, sales and service of specialized equipment to optimize production processes and production flow. To strengthen their Aftermarket department in Flemish-Brabant we're looking for a “Product Expert (machines)”.

Wat kun je van ons verwachten? technische job Product Expert (machines)

  • A training in the products and technology of the machines.
  • A challenging and innovative work environment with pleasant atmosphere and potential for career growth.
  • A competitive salary package with fringe benefits.

Heb je vragen over deze job?

Job #:
Benoit Santermans
NOVA Engineering
Luikersteenweg 167



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