NOVA Engineering zoekt een Service Manager (back-office) in Vlaams-Brabant
Wat ga je doen? technische job Service Manager (back-office)
The Service Manager (back-office) is responsible for:
Managing both the planning and the admin team (7 people).
Setting the example for the people in both teams in terms of customer orientation (internally and externally), professional communication, quality standards within teams, standardization of best practices, ...
Optimizing and further develop the service back-office team.
Optimize service processes together with the Service Process Developer.
Serve as Ambassador of this department and these processes internally and externally.
Advise the management on organisation and improvement of processes to further improve the performance of the department and costs.
Wat verwachten wij van jou? technische job Service Manager (back-office)
You have a Bachelor degree in Business Engineering.
You have at least 8 years of experience in a similar business area & scope.
You have strong people management skills and experience in leadership.
You have strong communication and facilitation skills with demonstrated ability to work in a team and to build a team.
You have excellent organizational attitude, knowledge of service back-office processes management and strong follow-up skills.
You have the ability to relate to customers, their view and issues, locally and in other countries and cultures.
You have excellent skills in SAP, Excel, ...
You speak fluent Dutch and English, both oral & written.
Waar ga je werken?
NOVA Engineering is a partner specialized in project sourcing and recruitment & selection of technical employees and engineers.
Our client is an internationally strong organization. A manufacturer and machine builder with expertise in engineering, sales and service of specialized equipment to optimize production processes and production flow. To strengthen their Service department in Flemish-Brabant we're looking for a “Service Manager (back-office)”.
Wat kun je van ons verwachten? technische job Service Manager (back-office)
A challenging and innovative work environment with pleasant atmosphere and potential for career growth.
A competitive salary package with fringe benefits.